Frequently Asked Questions
1. File Tab
INCOMING - mail.websitename.com.au
Username - your email address
4. Next>> (don't worry if it doesn't work at this point)
5. Click More Settings Button
6. General Tab - enter your email address
7. Ougoing Server tab as screenshot below
8. Advanced Tab as screenshot below.
9. Then click OK
10. Then click Test Account Settings
INCOMING - mail.websitename.com.au port 110
Introductory offer - all banners $120 each
Website designs start from as low as $400 for a 3-5 page website with graphics. (Includes one years hosting fee!) Prices will vary according to the number and type of features you may need. See PRICES for details.
We prefer direct bank deposit or money order. For projects with a quote over AUD$600, payment of 50% is required before beginning work, with the remaining 50% due upon completion of the project. None payment of an account will mean the removal of your website from the web.
Websites - You are entitled to two hours of free revisions (text or images) as you need within the first year. This free time is to encourage you to get into the habit of keeping your website up-to-date and to make sure you are totally happy with your website. Should the requested changes go beyond 2 hours an additional $40 fee will apply. We will discuss this with you at the time of the requested changes. The additional fee will be added only with the client's approval. If you request something that takes only a few minutes the updates will be made free of charge.
When can I see a sample of my website or banner design?
Website design time will vary according to the size and complexity of the design. A static 3-5 page website may be ready for review within 7 days. For larger more complex designs we will give you an estimated time frame after a detailed discussion of your requirements. When the website first draft is ready we will email you a proofing website address so you can view the website and send us changes if necessary. When the web design is complete we will provide you with the html files on CD and/or launch them live to the web where possible. Usually we will ask you to register your preferred website domain name before the web design process is complete. (If you would prefer we can even register your domain name for you. A registration fee will apply depending on the registration service used.)
Below are some general guidelines when designing a banner: